Reluctant Renovator collects the following data:

1. Personal identification information (Name, email address, phone number, etc.)
2. Any other information relevant to customer surveys and/or offers.

You directly provide Reluctant Renovator with most of the data we collect. We collect data and process data when you:

1. Register online or place an order for any of our products or services.
2. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
3. Use or view our website via your browser’s cookies.

Reluctant Renovator collects your data so that we can:

1. Process your order, manage your account.
2. Email you with special offers on other products and services we think you might like.
3. Provide you with the necessary customer support.

Reluctant Renovator securely stores your data at our secure data centres, implementing the highest level of encryption and other security measures to ensure your data remains safe.

We will retain your personal identification information for a period of five years or until such time you request us to delete this information.

Reluctant Renovator would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Reluctant Renovator from contacting you for marketing purposes.

Reluctant Renovator would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

1. The right to access – You have the right to request Reluctant Renovator for copies of your personal data.
2. The right to rectification – You have the right to request that Reluctant Renovator correct any information you believe is inaccurate. You also have the right to request Reluctant Renovator to complete the information you believe is incomplete.
3. The right to erasure – You have the right to request that Reluctant Renovator erase your personal data, under certain conditions.
4. The right to restrict processing – You have the right to request that Reluctant Renovator restrict the processing of your personal data, under certain conditions.
5. The right to object to processing – You have the right to object to Reluctant Renovator’s processing of your personal data, under certain conditions.
6. The right to data portability – You have the right to request that Reluctant Renovator transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected] .

Reluctant Renovator keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01/06/2023.

If you have any questions about Reluctant Renovator’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

You can reach us through the following means:

Email us at: [email protected]

Call us: 077 6152 9374

Or write to us at: 31 Iffley Rd, Oxford OX4 1EA, United Kingdom

For any issues or queries related to the website design or SEO, kindly contact our webmaster via the email address provided here. We will ensure that your request is forwarded to the appropriate department​​.